DNA Privacy Policy

DNA Privacy Policy

We value your privacy and do not sell your personal information to any third party, ever. This Privacy and Cookie Policy outlines our commitment to protecting your privacy and explains how we collect, use, disclose, and secure your personal information.

In this Privacy Policy, “we,” “us,” or “our” refers to DNA Men Nexus Pty Limited (ABN 11 159 058 796) (“DNA”). This policy applies to all personal information collected offline or online, including through this website and the DNA app (the “Site”).

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1. Compliance with Privacy Laws

We handle your personal information in accordance with applicable privacy laws and regulations, including:

• The Australian Privacy Act 1988 (Privacy Act);
• The General Data Protection Regulation (EU GDPR);
• The United Kingdom General Data Protection Regulation (UK GDPR);
• The California Consumer Privacy Act (CCPA) and other applicable US state privacy laws (e.g., Virginia’s CDPA, Colorado’s CPA, Connecticut’s CTDPA).

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2. Types of Personal Information We Collect

We may collect the following types of personal information from you directly or through third parties:

• Personal Identifiers: Name, email address, mailing address, date of birth, and contact information.
• Transactional Data: Payment details, transaction history, and any inquiries about products and services.
• Device and Usage Information: Browser session details, device and network information, IP address, and interactions with our Site.
• Demographic Information: Age, gender, location, and preferences or opinions.
• Additional Information: Information you provide through customer surveys, and interactions via associated applications and social media platforms.

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3. How We Use Your Information

We may collect, hold, use, and disclose personal information for purposes including:

• Allowing access to our Site and related applications;
• Processing and fulfilling orders, including payments;
• Contacting you with customer service or account-related information;
• Conducting analytics, market research, and business development to improve our services;
• Running competitions and offering additional benefits;
• Advertising and marketing, including to send you promotional information about our products and services;
• Complying with legal obligations and resolving disputes.

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4. Data Sharing and International Transfers

We share personal information with selected third parties to support our services. This includes:

Service Providers

To provide our services, we may share data with the following third-party service providers:

• Payment Processing: Stripe Privacy Policy
• Communications and CRM: The Magazine Manager (Mirabel Technologies) Privacy Policy
• Event Management: Eventbrite Privacy Policy
• Customer Support: FreshWorks (FreshDesk, FreshCaller, FreshChat) Privacy Policy
• Analytics: Google Analytics Privacy Policy
• Shipping and Fulfillment: D&D Mailing Services for monthly subscription mailings Privacy Policy
• Digital Editions: Pocketmags Privacy Policy
• Website Backup, Security, and Features: Jetpack (Automattic) Privacy Policy

Additional Data Processors

• Blog Comments: Disqus, for managing comments on the DNA website Privacy Policy
• Subscriptions and Memberships: WooCommerce for processing purchases and managing subscriptions on DNAstore Privacy Policy

Where applicable, third parties are required to handle data according to our instructions, ensuring compliance with privacy laws. For transfers outside the EU/UK, we use Standard Contractual Clauses (SCCs) or other appropriate mechanisms to protect personal data.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Site, including:

• Essential Cookies: Necessary for basic functionality.
• Analytics Cookies: Used to analyze site usage, provided by services such as Google Analytics.
• Marketing Cookies: Allow us to display targeted ads across social media and online media feeds.

Managing Cookies: You can modify your cookie preferences via your browser settings. EU and UK users will receive a cookie banner to consent to non-essential cookies, which can be adjusted anytime.

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6. Your Rights and Controlling Your Personal Information

Depending on your location and applicable privacy laws, you may have rights over your personal information, including:

• Access and Portability: Request a copy of your personal information in a machine-readable format.
• Correction and Deletion: Request updates to inaccurate data or deletion where permissible.
• Object to Processing: Request limitations on processing activities, such as direct marketing.
• Opt-Out: US residents can opt out of the “sale” of personal information as defined by CCPA and other state laws.

If you would like to exercise any of these rights, please contact us using the details below.

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7. Data Security and Breach Notification

We employ industry-standard security measures, including data encryption and access controls, to protect your information. While we take all reasonable steps to secure your data, no method of transmission or storage is completely secure. In the unlikely event of a data breach, we are committed to:

• Notifying affected individuals and relevant regulatory authorities as required by law.
• Taking necessary steps to contain and mitigate the breach to prevent further unauthorized access.

To the extent permitted by law, our liability for any data breach is limited to cases of proven gross negligence or intentional misconduct. For uncontrollable circumstances or third-party actions, we disclaim liability. By using our services, you acknowledge and accept these limitations.

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8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations. Data is securely stored and managed according to industry standards.

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9. Updates to This Policy

This Privacy and Cookie Policy may be updated periodically. We will notify you of significant changes where possible, and you may refer to the “Last Updated” date at the top of this policy for the latest version.

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10. Contact Us

For any questions, complaints, or to exercise your rights, please contact our Privacy Officer:

DNA Men Nexus Pty Limited
Email: privacy@DNAmagazine.com
Postal Address: PO Box 3, COOMA NSW 2630, AUSTRALIA