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To view your subscription details:

You can view all your subscription details in your Account including:
- your subscription duration;
- the date your issues were shipped.
- your access instructions for any subscription offers;
- the current shipping address your subscription is being sent to;
- messages from DNA confirming address changes;

myaccount

 

To change your subscription address:

All subscription address changes must be done through DNAsupport - changing your address online in MyDetails will not change your subscription address.

The cut-off date for subscription address changes for DNA #207 is:-



    Wednesday 22nd March 2017.

DNAsupport


 


To view when each issue of your subscription was sent:

We update your Account with the date we mail out each individual issue of your subscription.

If an issue is returned to DNA as Undeliverable, we will notify you through DNAsupport as well as updating your Account with a message.

The next issue to be mailed will be
DNA #207 which will be mailed on:-

Wednesday 29th March 2017.

Shipping

To report a missing issue:

Whilst each issue will arrive within days of printing each month -  postal and/or customs delays may occasionally occur.

Please allow the following time to pass before reporting a missed issue to DNA:-

Australian subscribers: 21 business days
International subscribers: 28 business days

If your issue has not arrived after this time frame, please let us know by clicking below:

myaccount

 


To renew a subscription:

 

You can renew a subscription at any time, even if it has yet to expire.

If you are renewing and you do not know when your subscription expires, select the following option when subscribing:

Subscription starting issue: 207 or when my existing (or lapsed) subscription expires (or expired).

 

myaccount


Telephone*

Australia Toll Free:
1300 DNA MAG
[1300 362 624]

New Zealand:
09 8880 DNA
[09 888 0362]

USA & Canada Toll Free:
1 888 2 DNA MAG
[1 888 2 362 624]

United Kingdom Toll Free:
0808 1648 DNA
[0808 1648 362]
All other countries:
+61 2 8999 1DNA
[+61 2 8999 1362]


*Our business hours are
Mon-Fri 9.00 am – 5.00 pm AEST

The current time in Australia is